University of Toronto, Institute of Health Policy, Management and Evaluation
Toronto, Ontario, Canada
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Under the supervision of nursing personnel, assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station by performing clerical and receptionist duties and maintaining the physical environment of the area. Receives, places and transfers telephone calls. Communicates with other departments within the Hospital plus outside agencies.
Responsibilities:
1. Performs record organization and transcription of orders by completing necessary forms and requisitions.
2.Complies, prepares, copies and maintains various records at the nursing station including assembling of charts.
3.Assists in planning, organizing, implementing and evaluating the activities occurring in the nursing station.
4.Performs clerical and receptionist duties using multiple phone and computer applications. This includes interacting/communicating within own department, ancillary departments within the Hospital plus outside agencies to ensure coordination of services/care
5.Maintains the physical environment of the area
6.Orders office supplies, replacement supplies for equipment, informational materials, and enters help desk tickets for IS and/or maintenance.
7.Responds to and prioritizes patient and family inquires in a professional manner. Coordinates interpreter services as needed.
8.Staff may be temporarily assigned to an area throughout Akron Children's Hospital enterprise, based on patient needs requiring similar knowledge and skill.
9.Other duties as required.
Other information:
Technical Expertise
Ability to prioritize and multi-task utilizing sound judgement.
Must have good communication, interpersonal and organizational skills.
Experience working with all levels within an organization is preferred.
Experience in healthcare is preferred. Knowledge of medical terminology preferred.
Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.
Education and Experience
Education: High School diploma or equivalent.
Certification: Heartsaver AED required within 90 days of employment.
More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.